Where the rate comes from
Money entered your account in one currency and the balance is in another, or the payout arrived in a currency you never deposited. Somewhere a conversion happened, and a rate was applied. This reference explains the conversion layer as mechanism: when it runs, what a multi-currency wallet holds, who sets the rate, and what the margin between the market mid-rate and the rate you receive actually costs — it is general information, not financial advice.
Row 01Two numbers, one conversion — and they are never the same
Every currency conversion involves two rates. One is the interbank mid-rate, the midpoint between banks that a currency converter shows you. The other is the effective rate: the rate your account actually converts at. They are never identical, and the gap between them is the cost. Nothing about a gambling account changes that arithmetic — it is the same gap you meet on a card abroad or a bank transfer. What this desk does is separate the steps that produce the effective rate, so that a conversion is a mechanism you can read rather than a number that simply appears.
- Indigo — the neutral settlement layer and the reference rate
- Amber — a quoted rate or a spread point
- Spread-red — the cost the conversion carries
- Mint — the amount you actually receive
Once the two numbers are held apart, the useful question stops being “what is the rate today” and becomes “which rate applied to my conversion, at which layer, and what did the gap cost”. This desk is about those questions. The payment rails themselves — which methods exist — belong to Payment Rails, and the blockchain network fee belongs to Chain Desk. Here the subject is only the currency conversion and the rate.
Row 02A conversion runs only when currencies have to cross
A conversion is not a feature of depositing or withdrawing; it is a consequence of the currency changing. If you deposit in the currency the account holds and stake in that currency, no conversion is needed and no rate is applied to that money. A conversion is triggered at the specific points where a currency boundary is crossed: a deposit in a currency the account does not hold, a stake that has to move between two pockets, a payout in a currency different from the balance, or a bank receiving money in a currency its account does not use. Each crossing is a separate conversion with its own rate and its own margin, which is why the same money can be converted more than once between entering and leaving an account.
| Point | Crossing | Who applies the rate |
|---|---|---|
| Deposit | Funded in a currency the account does not hold | undefined |
| Pocket move | A stake or withdrawal crosses between two balances | undefined |
| Payout | The method or bank settles in another currency | undefined |
| Card abroad | The scheme settles a cross-currency charge | undefined |
How a conversion happens
The set of steps a conversion runs through, and which party touches the rate at each one.
Row 03What a multi-currency wallet actually holds
A multi-currency wallet keeps separate balances — often called pockets or sub-balances — so that each currency is held in its own right rather than being flattened into one. The consequence is precise: money you hold in a currency can be staked in that currency without a conversion, and a conversion happens only when money has to move between pockets or when the payout currency differs from the pocket it is paid from. That is why two accounts with the same deposit can show different balances: one converted on arrival, the other held the currency as it arrived. The wallet rules are the operator’s, set out in its terms, and they decide how many pockets exist and when a rate applies.
Multi-currency wallets
How separate currency balances work, when a pocket is crossed, and how the wallet currency is set.
Row 04Who sets the rate you are given
No single party sets “the” rate. The interbank market sets the mid-rate, which is a reference rather than a rate you can transact at. A card scheme or payment processor applies its own conversion rate and margin when it settles a cross-currency payment. The operator applies the rate at which your account converts, under its terms, adding its own markup. Your bank may apply a further margin when the money lands. The number you see is the product of those layers, and they are rarely itemised, which is exactly why the mid-rate and the effective rate differ and why the operator’s terms are the document that defines its own rate.
Who sets the rate
The mid-rate, the processor and scheme rate, the operator’s quoted rate, and where each margin is applied.
Row 05What the conversion costs — and why it hides
The cost of a conversion is the margin between the effective rate and the mid-rate, applied to the amount converted. It is usually expressed as a percentage, so it scales with size: a 1.5 percent margin on 1,000 is about 15, on 500 about 7.50. Because it sits inside the rate, it does not appear as a line labelled “fee”, which is why it is easy to miss and why the only robust measure is to compare the effective rate you received with the mid-rate at the same moment. Where an operator also charges an explicit conversion fee, that sits on top of the rate margin. Both are real costs; the rate margin is the one that hides.
What the conversion costs
The fee structure, the rate margin, and how to work out what a conversion actually cost you.
Row 06Why a payout can arrive in a different currency
The currency a payout arrives in is decided by the path the money takes, not by the currency you deposited. A payout settles in the wallet currency on the operator side, then in the currency of the payment method, then in the currency of the bank account that receives it — and each place those differ is a conversion. That is why a pound deposit can become a euro payout, or a euro balance can land as dollars in a bank account that only holds dollars. The rule is not that the payout “should” match the deposit; it is that the payout is converted wherever the path crosses a currency, and the rate applied at the final step is your bank’s, not the operator’s.
A different currency payout
Why the payout currency can differ from the deposit currency and which leg applies the final rate.
Row 07How to use this desk
Start with conversion if you want the mechanism in order; with wallet currencies if you hold more than one; with who sets the rate if you want to know whose number you are being given; with costs if you want to work out what a conversion charged you; with the spread if you want the arithmetic worked; and with settlement if your payout arrived in the wrong currency. Each page is answer-first, shows the arithmetic or a schematic, and states its own limits. None of it is financial advice, and none of it is a way to avoid a fee or to profit from currency movements.
- Answer-first
- No financial advice
- No named operators or banks
- Mechanism over opinion
- Worked examples
- Compliance on every page
Affiliate disclosure and risk warning
Every affiliate link on this page and in the header is a sponsored link to a partner operator, and we may be paid if you open an account through it, at no extra cost to you. That link pays us; it does not improve any decision, it is not a ranking, and it is never a recommendation to play. Nothing on this page is financial, legal or tax advice, and nothing here is a prediction about any currency or market, a trading strategy, a hedge, an investment, or a view on any operator. 18+ only. Every stake is money at risk and can be lost in full. The currency mechanics explained here — how and when a deposit or payout is converted, what a multi-currency wallet holds, who sets the exchange rate you are given and where the spread sits, and what the conversion costs in money — are general descriptions of how those mechanisms usually work, not a quote and not a statement of the rates, fees, wallet rules or law that apply to you: exchange rates, markup, fees and the terms that govern a wallet differ between operators, payment processors, banks, card schemes, corridors and countries and change over time. This page does not name any operator or bank and is not a substitute for the operator’s terms, your bank’s terms, your card issuer’s terms or advice from a qualified adviser. Nothing here is a way to avoid a fee or a tax, a way around any operator’s terms, any self-exclusion or any law, or a way to profit from currency movements. Never stake money you cannot afford to lose, never borrow to play, and never chase losses with a larger stake. Gambling can cause serious financial harm, including debt and damage to relationships and mental health. Free and confidential support is available in most countries through national gambling-harm helplines, for players and for the people around them.